Submission by J Telford sent 7 May 2019 to The Australian Banking Association (ABA). The submission is a response to the Banking Code of Practice consultation paper. See article, https://www.ausbanking.org.au/media/media-releases/media-release-2019/raising-the-bar-to-help-customers-doing-it-tough

TELFORD SUB to ABA 07.05.2019.pdf TELFORD SUB to ABA 07.05.2019.pdf
Size : 62.751 Kb
Type : pdf
VOFF SUB Separation Bill 09.04.2019.pdf VOFF SUB Separation Bill 09.04.2019.pdf
Size : 1367.439 Kb
Type : pdf
Reg: Banking System Reform (Separation of Banks) Bill 2019 submitted 09.04.2019 - 10 pages
To The Australian Financial Complaints Authority (AFCA),
reg. Extend complaints about misconduct back to 2008 & clarify service. 08.04.2019 - 1 page
VOFF Submission to AFCA 08.04.2019.pdf VOFF Submission to AFCA 08.04.2019.pdf
Size : 36.577 Kb
Type : pdf
Notice for the submission invite was found on Twitter about 4 days before the close of submissions. To understand what the Senate required I phone AFCA who are mentioned on the Senate website. AFCA knew nothing about the submission although it concerned AFCA,
Seemingly the call-for-submissions is to do with extending AFCA's power so they can exceed the 6 year statue of limitations and extend compensation back to January 2008. VOFF submission focused on frustration in seeking redress. 
VOFF Sub to LCAC 28.02.2019.pdf VOFF Sub to LCAC 28.02.2019.pdf
Size : 1365.569 Kb
Type : pdf